Returns

  • 30 day money back guarantee

    If you change your mind regarding your purchase, you have 30 days from the day of the delivery to return the product without giving any reason. Returned in this way, the product will be accepted only if it is sent back in an original packaging, with complete contents; also, the product and accessories must be intact, without any traces of use.

Returns

30-day money back guarantee

Returns

If you change your mind regarding your purchase, you have 30 days from the day of the delivery to return the product without giving any reason. Returned in this way, the product will be accepted only if it is sent back in an original packaging, with complete contents; also, the product and accessories must be intact, without any traces of use.

THE COST OF THE SHIPPING OF THE RETURNED ITEM IS COVERED BY THE BUYER.
If you wish to exercise the right for returns, please let us know on info@racechipgalaxy.com. We’ll contact you, to handle your return.
We will refund the money to your account within max. 2 working days after receiving the returned ware.

RETURN PROCEDURE IS SIMPLE AND EASY:

  1. Contact us via email to request a return.
    2. We contact you immediately or within a few hours with all instructions.
    3. Once we receive the parcel we contact you immediate to let you know about that. Please make sure you send the received item and all its parts in the same condition as you received it in.
    4. We issue refunds on the same day or within maximum 2 working days after receiving your return.
    5. You get your money back in the same way you paid us. If it is PayPal you get your money back to your PayPal account. If it is bank account we send the money back to your bank account after receiving all the details.
    6. We contact you immediately to double check that the money is on your account.
    7. You get back the full amount you paid. No extra hidden charges.

We always make sure the whole process goes easily and smoothly so you get your money back as quickly as possible. If you have any questions regarding this section feel free to contact us any time you wish.

The right of withdrawal does not apply if the product is damaged by the mechanical factors of an external origin.